Saturday, 26 July 2003

NEL is dumb - and they think we are too!

have you heard the NEL station announcement that goes:

"When using the escalators, please hold on to the handrails", said in four different languages?

not to mention the reminders that we are not to put our hands on the glass doors, that we are to mind the narrow gap between the train and the platform and goodness knows what else??

just when we thought we have heard enough of the dumb announcements over on the MRT side, suddenly, it seems like singaporeans were not only totally ungracious beings who need to be told to "let others come out of the train before we board" and not to "eat and drink", we were also clumsy, fumbling bumbling, unthinking idiots who need to be told to take care of ourselves wherever we are! the way the announcements just play over and over again, NEL stations sound as hazardous as construction sites!

grr... i so yearn for peace and quiet when i take the trains...

oh well, just venting partly 'cos a lousy connection between NEL and MRT made me miss the last train home yesterday. stuck waiting some 15 mins for NEL train from Chinatown to Outram (could have walked between the two stations in half the time!) and missed the westbound to Boon Lay by a couple of minutes. what was most infuriating was: when i told the MRT station manager to give some feedback to his management that something like that should not happen, he walked away quickly saying there was nothing they could do as it was "NEL's fault" and not MRT's. grrr.... as if i wasn't their customer as well??

guess i am forced to write a complaint letter to MRT again.. sigh..

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